Complaints Against the ACCJC

Complainant Process and Acknowledgement

The Commission is committed to reviewing in a timely, fair, and equitable manner any complaint against itself. The Commission applies unbiased judgment to said complaints and takes follow-up action, as appropriate, based on the results of its review. Individuals may file a complaint against the Commission if they believe the Commission is out of compliance with its own published Eligibility Requirements, Accreditation Standards, and Commission policies (together Commission’s Standards), with federal regulations, or with accreditation procedures.

Per our Policy on Complaints Against the Accrediting Commission for Community and Junior Colleges, ACCJC will not review:

• Complaints seeking to substitute Commission judgements or team recommendations related to institutional reviews or those raising matters about which a member institution has due process procedures as a part of accreditation reviews;
• An accreditation action not in accord with a complainant’s expectation is not in and of itself cause for review of a complaint against ACCJC;
• Complaints indicating disagreement with accreditation standards, or those concerning the accredited status of a member institution.

Should a complaint require Commission consideration and action, ACCJC will notify the complainant of the timing of the Commission’s review.

ACCJC may elect to consider complaints together if they concern the same circumstances, complainants, or periods of time. The ACCJC does not accept amendments to a complaint.

Complaint Type (Known or Anonymous)

Do you wish to submit this complaint anonymously?(Required)

When submitting complaints anonymously, I understand that ACCJC may not be able to follow up with me without sufficient information and evidence.

Yes

Complainant Information

Name:(Required)

Prefix First Last Suffix

Address:(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Email:(Required)

Home Phone:

Work Phone:

Cell Phone:

How do you prefer we contact you (select from the options below):(Required)

Home Phone

Work Phone

Cell Phone

Status in Relation to Member Institution (if applicable):

Student

Faculty

Staff

Other

Institution Information

Institution Name (if applicable):

Complaint Information

Provide the dates or timeframe of the events that indicate noncompliance with Commission Standards, federal regulations, or procedures:(Required)

Describe the events, occurrences or omissions by the Commission, or by staff or other Commission representatives, that indicate noncompliance with Commission Standards, federal regulations, or procedures:(Required)

Attach all correspondence and documentation you have related to this complaint. Material should be limited and directly related to your case.

Drop files here or

Max. file size: 50 MB.

Complainant Submittal

As stated in the ACCJC Complaint Policy, I understand the ACCJC:(Required)

Does not review complaints seeking to substitute Commission or team judgments related to institutional reviews or raise matters about which a member institution has due process procedures as a part of accreditation reviews;

Does not review complaints presented primarily to indicate disagreement with standards, or to indicate comment concerning the accredited status of a member institution;

I understand the ACCJC review of this complaint is final. There is no appeal from the complaint review;

Complainant must acknowledge awareness that ACCJC may send a copy of the complaint to the ACCJC President and/or other staff.

Confidentiality

I request that my personally identifiable information remain confidential with ACCJC.

Signature

Date:(Required)

Please note: Unless you have submitted this complaint anonymously, a copy of this form will be sent to the email address you provided for your record. If you do not receive the email within a few moments, please check your spam filters. Please contact communications@accjc.org, if you didn't receive a copy of this complaint.

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